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First Login Experience
The first time you open SiteTrax.io with Intelligence enabled, you are invited to complete a short profile interview. It records your priorities and personalizes the native coverage review. Publishing also makes selected facts and priorities available for a c...
Navigating the Intelligence Interface
The application uses a shared left navigation. Intelligence is a destination within it. The items below are common destinations; visibility depends on your role, project access, enabled features and profile setup. Left navigation Item What it shows Das...
Common Workflows
Five things operators do most often, and the shortest route to each. Find one unit Open Assets. Widen the date range far enough to cover when the unit was likely on site. Search for the identifier. Open the record to see the time, direction, project and imag...
Understanding MCP
Model Context Protocol, usually shortened to MCP, is an open standard that lets an AI assistant connect to an outside system and use it. SiteTrax.io implements it so that assistants can work with your operational data without anyone exporting it first. Why it...
Using MCP with SiteTrax.io
Once an assistant is connected and you have verified its project access, this page explains what to ask for and how to phrase it. For setup and permissions, see Account access and OAuth. For tool names and response contracts, see the SiteTrax.io MCP Server re...
Supported AI Platforms
Choose an assistant or agent platform your organization approves, then use that provider’s dedicated documentation section. Each section owns its connection status, setup instructions, platform limits and vendor references. What every connection must support ...
Troubleshooting Connections
Connection problems, in the order they usually appear. For problems with the data in an answer rather than the connection itself, see the troubleshooting section of the SiteTrax.io MCP Server reference. Setting up What you see Likely cause What to do T...
Container Visibility
Checking when and where a container was observed, and reviewing recorded arrivals and departures, without first walking the yard or calling the gate. Current presence depends on the available observations and capture coverage. In the application Open Assets ...
Yard Operations
Reviewing observed yard activity and inferred visits so a supervisor can direct work with a clear view of what the capture does and does not establish. In the application Open Dashboard, set the project and period, and read the asset and scan totals for the ...
Gate Operations
Keeping the lane moving, and having a record of what came in and what went out. In the application Open Dashboard for the gate project and set the period to the shift or day in question. Scroll to recent scans, which lists each reading with its time, identif...
Detention Analysis
Checking detention and per diem exposure against what was actually observed, rather than accepting an invoice on trust. What SiteTrax.io contributes SiteTrax.io supplies observed entry and exit times and links to the underlying detection records, with images ...
Operational Investigations
Reconstructing what happened when an account is disputed, a unit is unaccounted for, or a number does not look right. The investigation path Start with the identifier. Open Assets, widen the date range beyond the window you think you need, and search for the...
Asset Tracking
Following a single piece of equipment across time and sites using the observations SiteTrax.io has captured. What tracking means here SiteTrax.io is an observation-based record, not a telematics feed. It tells you where and when a unit was seen by capture you...
Customer Service Workflows
Answering a customer question in one call rather than promising to check and calling back. The common question A customer wants to know whether their unit arrived, when it left, or where it is now. The fastest reliable route: Ask for the full identifier. Ope...
Executive Reporting
Producing volume and activity numbers that hold up when someone asks where they came from. In the application The dashboard is the reporting surface. Set the date range, the period and the project, and read: Daily usage as a trend across the period. Assets: ...
User Management
Access in SiteTrax.io is granted per project. A shared project makes its permitted operational information available to that account; media availability and redaction rules still apply. A project that is not shared with the account remains out of reach. Exter...
Permissions
How SiteTrax.io decides what a person, and any assistant acting for them, is allowed to see. The model Project sharing determines which operational projects an account can access. External assistants must also have valid authorization and the required scopes....
Organization Configuration
The settings that shape what SiteTrax.io captures and where that data goes are held on the project. Project basics Open Projects and select a project to see its status, shortcuts to its dashboard, videos and assets, its users, and its integrations. A project ...