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Video Naming Convention
SiteTrax.io video files follow a structured naming convention that encodes information about the capture session. A typical filename looks like: s000_26-04-07_18-00-39-09_00059.mp4. The first segment (e.g., s000, s001, s002) represents the segment number withi...
Assets Gallery
The Assets page displays all detected assets in a card-based grid layout. Each asset card shows a thumbnail image of the captured asset, the Project name, the date and time of detection, a status tag (e.g., "Exiting" with a directional arrow), the Asset ID (th...
Asset Detail Page
Clicking on an asset card from the Assets Gallery opens the Asset Detail page. The breadcrumb navigation shows the path: Home > Assets > [Asset ID]. The Asset Details section displays comprehensive information about the detected asset. The left column includes...
Asset Types
SiteTrax.io recognizes multiple asset types based on how and where identification markings are detected on the asset. The most common types include International Intermodal Vertical ID (BIC code read from vertical markings on the side of a container), Internat...
Asset Status and Heading
Each detected asset includes a Status Code and an Asset Heading that provide additional context about the detection. The Status Code indicates the result of the identification process. A status of A0 typically indicates a successful, confident read. Other stat...
Full Payload (JSON)
At the bottom of the Asset Detail page is the Full Payload section, which displays the complete JSON data object for the detected asset. This is the same data structure that is sent to configured integrations and webhooks. The JSON payload includes all fields ...
Projects List
The Projects page displays a table of all projects accessible to the current user. Each row shows the Project Name, a team icon indicating user membership, and the Created date. Projects are the primary organizational unit in SiteTrax.io - all videos, assets, ...
Project Detail Page
The Project Detail page provides a comprehensive view of a single project's configuration and status. At the top of the page, the project name is displayed along with its status badge (e.g., "Active" with a green checkmark indicator). Below the project name, t...
Project Users
The Users section of the Project Detail page shows all users who currently have access to the project. Each user is displayed as a card showing their name and email address. The currently logged-in user is identified with a "You" badge. Users can be removed fr...
Project Integrations
The Integrations section of the Project Detail page shows all configured data integrations for the project. A "+" button allows administrators to add new integrations. Integrations are the mechanism by which SiteTrax.io automatically sends detected asset data ...
SiteTrax.io Service Portal
The SiteTrax.io Service Portal (https://service.sitetrax.io) is the centralized web-based platform for monitoring, managing, and reviewing all asset tracking activity across your SiteTrax.io-enabled projects.
Getting Started with the Service Portal
An introduction to the SiteTrax.io Service Portal, including how to access the platform, navigate the interface, and understand its core features.
Dashboard
A complete guide to the SiteTrax.io Service Portal Dashboard, including how to read daily usage charts, interpret asset and scan summaries, and review the projects overview.
Videos
Documentation for the Videos section of the SiteTrax.io Service Portal, covering how to browse, search, play, and review video recordings captured by SiteTrax.io devices.
Assets
A guide to the Assets section of the SiteTrax.io Service Portal, including how to browse detected assets, review asset details, and understand asset types and statuses.
Projects
Documentation for the Projects section of the SiteTrax.io Service Portal, covering project configuration, user management, and integration settings.