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Yard Operations
Reviewing observed yard activity and inferred visits so a supervisor can direct work with a clear view of what the capture does and does not establish. In the application Open Dashboard, set the project and period, and read the asset and scan totals for the ...
Gate Operations
Keeping the lane moving, and having a record of what came in and what went out. In the application Open Dashboard for the gate project and set the period to the shift or day in question. Scroll to recent scans, which lists each reading with its time, identif...
Detention Analysis
Checking detention and per diem exposure against what was actually observed, rather than accepting an invoice on trust. What SiteTrax.io contributes SiteTrax.io supplies observed entry and exit times and links to the underlying detection records, with images ...
Operational Investigations
Reconstructing what happened when an account is disputed, a unit is unaccounted for, or a number does not look right. The investigation path Start with the identifier. Open Assets, widen the date range beyond the window you think you need, and search for the...
Asset Tracking
Following a single piece of equipment across time and sites using the observations SiteTrax.io has captured. What tracking means here SiteTrax.io is an observation-based record, not a telematics feed. It tells you where and when a unit was seen by capture you...
Customer Service Workflows
Answering a customer question in one call rather than promising to check and calling back. The common question A customer wants to know whether their unit arrived, when it left, or where it is now. The fastest reliable route: Ask for the full identifier. Ope...
Executive Reporting
Producing volume and activity numbers that hold up when someone asks where they came from. In the application The dashboard is the reporting surface. Set the date range, the period and the project, and read: Daily usage as a trend across the period. Assets: ...
User Management
Access in SiteTrax.io is granted per project. A shared project makes its permitted operational information available to that account; media availability and redaction rules still apply. A project that is not shared with the account remains out of reach. Exter...
Permissions
How SiteTrax.io decides what a person, and any assistant acting for them, is allowed to see. The model Project sharing determines which operational projects an account can access. External assistants must also have valid authorization and the required scopes....
Organization Configuration
The settings that shape what SiteTrax.io captures and where that data goes are held on the project. Project basics Open Projects and select a project to see its status, shortcuts to its dashboard, videos and assets, its users, and its integrations. A project ...
Enabling Intelligence
What has to be true before a team gets value from Intelligence, in the order it makes sense to do it. 1. Confirm the accounts Everyone needs their own SiteTrax.io account, with email verification completed before authorizing an external assistant. Share the p...
Best Practices
What separates teams that get value from Intelligence from teams that stall. Treat coverage as the foundation Analysis cannot recover an observation that was never captured. When a result looks wrong, check coverage before questioning the analysis. Work the c...
Frequently Asked Questions
About the product Is SiteTrax.io Intelligence a separate product?It is part of the SiteTrax.io application at app.sitetrax.io and uses your existing application sign-in. Connecting an external assistant is a separate OAuth permission step using that same acco...
Known Issues
Access and assistant guidance reviewed on 8 September 2026 against the current contract and the live application, which identifies itself as version 3.0.0. Historical application defects below were observed on 4 September and were not all retested. Each entry...
Troubleshooting Guide
Start with the account and filters, then identify whether the problem is in the application, assistant connection, data interpretation, or capture. For external-assistant setup, keep Account Access and OAuth open alongside this guide. Step 1. Check the three ...
SiteTrax.io Intelligence Documentation Migration Report
Historical migration record. This page describes an earlier documentation migration. Use current product pages and dedicated provider sections for setup and availability. Historical migration record. This report records work and observations from 4 September 2...
Account Access and OAuth
You use your existing SiteTrax.io account in the application. Connecting an external assistant adds a separate permission step: you authorize that assistant to retrieve the SiteTrax.io information your account can access. This guide helps you prepare the right...
Alerts and Scheduled Digests
Use SiteTrax.io notifications when you want an email about a new matching detection or a scheduled summary of stored readings. Set them up through a connected assistant, review the exact settings, and confirm before anything is created. A request for a report ...