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Operational Investigations

Operational Investigations

Reconstructing what happened when an account is disputed, a unit is unaccounted for, or a number does not look right.

The investigation path

    Start with the identifier. Open Assets, widen the date range beyond the window you think you need, and search for the unit. Open the record. Check the scan time against the processing time, the project, the direction and the status code. Look at the image. This is the stepConfirm that settles most disputes. Confirm the identifier in the image matches the reading.reading and that its time and project support the claimed movement. Go to the recording. Open Videos and match on time and project when a still is not enough. Record the outcome. If the reading does not match the image, mark the record Incorrect.

    An asset record with its image, times, status and full payload

    The full payload

    Each record exposes the stored payload, including the identifier text, type, camera, coordinates, confidence, original and digitized timestamps and the image link. When two people disagree about what a report said, the payload is the thing to look at.

    From an assistant

    Using SiteTrax.io, show me records that may require review today.

    Using SiteTrax.io, list every observation of container TCLU8472070 in the last 60 days with project, direction and time.

    For an exact record, ask the assistant to show its saved audit feedback and supporting image or video metadata. For an analytical result, ask for the records or inferred visits that explain it, with pairing and coverage limitations. Reading existing feedback is supported through MCP; mark a reading Correct or Incorrect in the application.

    Watch out for

      Distinguish reading errors from operational events. A failed read is a capture problem. A unit appearing at the wrong site is an operational one. Scan time and processing time are different. Processing can follow capture, so use scan time when reconstructing a sequence. Media can be withheld. Project configuration, retention, permissions or redaction can withhold an image while still returning the operational metadata. Missing media does not mean a missing record.
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