FAQ and Troubleshooting

Answers to the questions operators and administrators ask most about SiteTrax.io Intelligence, the current known issues with their workarounds, and a step-by-step triage guide.

Start with the troubleshooting guide when something is wrong and you are not yet sure which layer is failing: the application, the assistant connection, the capture, or the interpretation of a result. Known Issues records defects verified against the live application, with reproduction steps, so you can tell a product limitation from a configuration problem.