Overview

The SiteTrax.io Service Portal is a web application available at https://service.sitetrax.io that serves as the central hub for all SiteTrax.io capture and asset tracking activity. The portal is where users go to review processed video scans, verify detected assets, monitor project performance, and manage integrations with external systems.

The Service Portal is designed for operations managers, yard supervisors, logistics coordinators, and anyone involved in tracking intermodal containers, chassis, and other supply chain assets. After videos are captured using any SiteTrax.io Capture Solution - such as SiteTrax.io Mobile, Gate, Snap, or Drive - the processed results appear in the Service Portal for review and management.

Key capabilities of the Service Portal include real-time dashboards with usage and asset statistics, a searchable video library with playback and metadata, an asset gallery with image verification and location data, project management with user access controls and integrations, and a powerful global search for quickly locating any asset by ID.